Effective Date: September 16, 2020

At Blivion, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information. By using our services, you consent to the practices described in this policy.

**Information We Collect**

We collect the following types of information when you interact with Blivion:

1. **Personal Information:** This may include your name, email address, phone number, and other information you provide to us when you create an account, contact our support team, or use our services.

2. **Usage Information:** We may collect information about how you interact with our website, applications, and services, including your IP address, browser type, device information, and the pages you visit.

3. **Cookies and Similar Technologies:** We may use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior on our website. You can control these preferences through your browser settings.

**How We Use Your Information**

We use your personal information for the following purposes:

1. **Providing Services:** We use your information to deliver our services to you, including account management, customer support, and personalized content.

2. **Communication:** We may send you service-related communications, such as updates, security alerts, and promotional information about our services, if you opt-in to receive such communications.

3. **Improving our Services:** We analyze user data to enhance our services, troubleshoot issues, and develop new features.

**Information Sharing**

Blivion is committed to protecting your personal information, and we do not share your data with third parties for marketing or advertising purposes. We may share your information with third parties only in the following circumstances:

1. **Service Providers:** We may share your information with trusted service providers who help us deliver our services, but they are prohibited from using your information for any other purpose.

2. **Legal Compliance:** We may share your information if required by law, legal process, or government request.

**Data Security**

We take data security seriously and employ industry-standard measures to protect your information. However, please be aware that no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

**Your Choices**

You have the right to:

1. Access, correct, or delete your personal information.
2. Opt out of marketing communications.
3. Change your cookie preferences through your browser settings.

**Children's Privacy**

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under this age.

**Changes to this Privacy Policy**

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes via email or by posting a notice on our website.

**Contact Us**

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at blivionoriginal@gmail.com.

Thank you for choosing Blivion. Your privacy is important to us, and we are dedicated to protecting your information while providing you with excellent services.

 

                     ** Return Policy for Defective Parts **

 

Thank you for choosing Blivion. We are committed to providing high-quality products and ensuring your satisfaction. In the event that you receive defective parts, we have outlined our return policy below:

1. **Eligibility for Returns:**
   - This return policy applies only to parts deemed defective due to manufacturing faults or errors.
   - Parts must be returned within 10 business days from the date of receipt.

2. **Defective Parts Process:**
   - If you receive a defective part, please contact our customer service team within the specified return period at blivionoriginal@gmail.com.
   - Provide details about the defect and, if possible, attach relevant images or videos demonstrating the issue.
   - Our customer service team will assess the claim and provide further instructions on the return process.

3. **Return Shipping:**
   - We will cover the cost of return shipping for defective parts. Our customer service team will arrange for the return label to be sent to you.

4. **Replacements:**
   - Upon receiving the defective part, we will inspect it to verify the manufacturing defect.
   - If the defect is confirmed, you will be offered a replacement part, subject to availability.

5. **Contact Us:**
   - If you have any questions about our return policy for defective parts or need assistance with a return, please contact our customer service team at blivionoriginal@gmail.com.

Please note that this return policy is specific to parts that are defective from the factory. Parts that have been damaged due to misuse, improper installation, or other factors not related to manufacturing defects may not be eligible for return under this policy.

By purchasing from us, you agree to adhere to the terms outlined in this return policy.

Blivion